Touchless Loan Processing at the Bank with GenAI

Banks handle thousands of loan applications every year — each requiring a detailed review of numerous documents. From loan, mortgage, and leasing contracts to purchase invoices, ID cards, vehicle papers, payslips, and KYC documents, every case involves extensive manual checks.

Although many of these documents are already available in digital form, key data such as customer details, contract terms, or payment information are still often extracted and verified manually. At the same time, strict compliance and KYC regulations must be met, ensuring data completeness and accuracy.

The result: a time-consuming, error-prone process with frequent media breaks between formats (PDFs, scans, photos). Yet sound credit decisions depend on precisely this data — making loan processing an ideal candidate for intelligent automation with COGNAiO® Cloud Extract.

Loan documents often arrive as PDFs, scans, or smartphone photos, making traditional verification slow and error-prone.
With COGNAiO® Cloud Extract, this bottleneck is eliminated: document review becomes AI-driven, transparent, and format-independent.

Instead of static, rule-based validation — which relied on rigid, syntactic checks and required extensive setup for every new document type — COGNAiO® Cloud Extract introduces prompt-based GenAI validation.

This new approach validates semantically, understanding meaning and context across contracts, invoices, IDs, and payslips. The result: faster, more accurate verification, without complex model training or manual configuration.

By replacing rule-based logic with semantic GenAI intelligence, COGNAiO® Cloud Extract accelerates validation across diverse document types and layouts — reducing setup time dramatically while maintaining full compliance and auditability.

Human oversight remains part of the process: employees retain full decision-making authority while the AI delivers structured, reliable data that makes those decisions faster, clearer, and more consistent.

✔️ From proof of concept to production in record time.

✔️ 80% time savings per loan case.

✔️ Noticeably higher data quality and fewer re-checks.

✔️ More applications processed in less time.

✔️ Reduced workload through elimination of repetitive tasks.

✔️Strengthened digital strategy and scalability toward further use cases — such as insurance or contract management within the bank.